Testimonials for PURLIFT

Call centre experience: Pleasant and professional. Sales Representative experience: Professional. Installation crew experience: Graham and his assistant were very good. Also easy to talk to and explained everything clearly. Why you chose Purlift: Good reputation and good references.

Had this service for an area around my pool. Very satisfied!

The overall experience was excellent, from start to finish.The first call is so important to any company and the first call to Florence put me at ease and (I) stopped searching for a company. Excellent first call approach. As above, the experience with Joel (Sales Manager) was relaxing and simple. I like his hands on approach and honesty. The team, although working in heavy rain, took their time and did a great job,; overall they were more than up-to-par within my expectations. The cleanup process was excellent considering it was pouring rain that day. The overall experience from start to finish was outstanding and very reasonable. Frank, who finished the crack repair, with his expertise you can hardly see where the work was done...Extremely Satisfied!

PURLIFT did an amazing job! Everyone who sees what you've done have only good comments about your work. I'm very much satisfied. Thanks again!

Everything went very well with my pool slab lift. The entire process completely surpassed my expectations. The attention to detail on the part of your team was excellent. They were communicative about what they could and could not do, and about how far they could go with a particular lift due to 38 years of deformation in my pool slabs. Now everything is aligned and dangerous trip hazards have been completely eliminated. The team also informed me as to what needed to be done afterwards with regards to filling cracks, covering exposed urethane at the lifted edges etc., so that sunlight or water infiltration wouldn’t cause the urethane to deteriorate. I’ll be caulking this week and backfilling with soil around the outside over the weekend to be sure. Very professional team. I’d be happy to recommend your firm any day.

Excellent Company! Call representative informative, concise and polite. The Sales person was experienced, knowledgeable and an excellent communicator. The installation crew is perhaps the best company representative, with a professional and uncompromising work ethic. The cleanup process was perfect.

Everything was superb! The work was very well!

My first contact was in June 2018 and I was impressed by the young person who came for the visit. I had to delay the work needed due to health issue. I contacted Purlift again in March 2023 and dealt with qualified and professional people at every level of the company from sales to scheduling and execution of the work. They delivered on schedule and up to my expectations. Very good company and great people to deal with.

Excellent customer service. Theresa exceptional customer service friendly, professional. Excellent service and answered all my concerns. The 1st time purlift came was exceptional crew. They cleaned very well. Saw the advertisement on TV and was affordable to other estimates I received. 

We are more than pleased with the work that was recently done by PURLIFT on our front landing. A large gap of 4 inches, due to the slow sinking of our front steps in relation to our landing, was completely corrected; it looks just as it did when the cement was poured 11 years ago. I can’t believe it! The PURLIFT team, from start to finish, was professional and accommodating. I would not hesitate to recommend their services to anyone. Thank you for a great job done!

Joel (salesman) was fantastic! He explained the process very well, and comparative/alternative costs (which I validated to be true)and it was really great to deal with him. Frank and William (technicians) were outstanding during the entire process. They explained every step of what they were going to do prior to starting the job and followed through with thoroughly cleaning up afterwards. Couldn't even tell they were except for the now level concrete pooldeck. They are both fantastic and VERY professional guys!!! Follow-up was consistent and the whole team was an absolute pleasure to deal with. Joel, Veronica, Frank and William are a fine example of top notch personnel, and represent the credibility of PURLIFT extremely well.

Gus and his team at Purlift have been very responsive while I have been evaluating how to proceed on my pool renovation project. Despite having decided to go with a full renovation instead of a lift, Gus and his team continue to show their willingness to assist in any way they could. I would definitely recommend them for the professionalism and timeliness.

You did an amazing job, and the service was fantastic! Your technicians took the time to explain the process. Keep up the good work!

I am very satisfied, excellent work!

This week your crew was at my home to lift my driveway slab 4", so it would be level with my garage entrance. Mission accomplished great job and your 3 man crew were great to deal with. I have no problem with recommending your services and have already talked to a few people about our experience. One of your crew took pictures, and if you want to use them please feel free to do so (as well as use this post). And kudos as well to our salesman Gus, for his kind attention to our needs. What was promised, was delivered...great job! Jim & Louise Pearcey Dorval