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WEBSITE TERMS OF USE

Last updated: January 27, 2025

  • How are the holes filled after the work?
    Upon completion of the job, the small holes are patched with cement for a seamless finish. While the area is ready for use almost immediately, we recommend allowing a few hours for the patch material to fully set before use.
  • Is there any maintenance required after repairs?
    To maintain your repaired concrete and prevent future sinking, we recommend the following: Seal the cracks and joints with a self-leveling silicone caulk available at home improvement stores. Purlift® also offers this service. Ensure proper drainage by directing downspouts and runoff away from the repaired area. Backfill against the edge of the slab using garden soil to ensure that water does not seep underneath the slab. These steps are essential to preserving your repair and are a condition of your PURLIFT® warranty.
  • How many holes will be drilled?
    For polyurethane concrete raising, small 5/8" holes are strategically drilled approximately 5 feet apart in the affected area. Thanks to the efficiency of polyurethane foam, fewer holes are required compared to traditional mudjacking, minimizing disruption and leaving a cleaner finish.
  • What material do you use?
    We use PolyLEVEL®, a premium expansive polyurethane foam injected as a liquid, which expands and sets into a rigid, durable material. This foam is lightweight, resistant to shrinking, and maintains its density over time. It requires fewer and smaller holes than traditional methods, providing an effective and nearly invisible repair.
  • Will heavy equipment damage my lawn?
    No. The foam is fed through a hose connected to our truck or trailer, eliminating the need to drive heavy equipment onto your lawn. We ensure the surrounding area is protected during the injection process.
  • How long will it take to complete the work?
    After assessing your project and providing an estimate, work typically begins within 2 to 4 weeks once the proposal is accepted. Most jobs are completed in just a few hours. You can drive over the repaired slabs immediately, but we recommend waiting 24 hours before parking heavy vehicles on them.
  • What types of concrete can be raised?
    We can lift and stabilize solid concrete slabs, but gravel areas, blacktop, or severely damaged concrete may require replacement . If you’re unsure about your project, contact PURLIFT® for a FREE ESTIMATE. Raising your concrete is often less than half the cost of replacing it, with less disruption to your landscaping and faster results.
  • How much does concrete raising cost?
    Concrete raising with polyurethane foam is a cost-effective alternative to replacing concrete. The total cost depends on factors such as the size of the voids, the extent of the slab’s settlement, and whether other sections need repairs. To ensure transparency, PURLIFT® offers a FREE on-site assessment. One of our expert estimators will evaluate your project and provide a detailed estimate—no surprises or hidden costs.
  • 23. ENTIRE AGREEMENT
    This Agreement, our Privacy Policy, and any documents or communications referenced in this Agreement and our Privacy Policy, constitute the sole and entire agreement between you and us regarding the Sites and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Sites.
  • INTRODUCTION
    These Terms of Use constitute a legally binding agreement (this “Agreement”) between you and PURLIFT INC and our affiliated companies (hereinafter “we,” “us,” or “our”) that govern your use of our websites, including for example, purlift.com (collectively, the “Sites”). By using the Sites, you are saying that you understand this Agreement and accept all its terms, including our Privacy Policy, which is part of this Agreement. If you don’t agree, your option is not to use or access the Sites. All purchases of products or services, whether paid through the Sites or through some other method, are governed by the terms and conditions of the particular written customer agreement that you sign with us (hereinafter, the “Customer Agreement”). To the extent that there arises any conflict between the terms of your customer agreement and this Agreement, the terms of your customer agreement shall control with respect to that conflict. The Sites are offered for use solely by adults who are located in Canada, who use the Sites for lawful business purposes only.
  • 1. THE SITES’ INTENDED PURPOSE
    We provide concrete lifting, leveling, and concrete repair and related home improvement services. The Sites provide a convenient way for individual homeowners, commercial property managers, and others (which we refer to here as “Users”, “you”, “your”, or “yourself”) to obtain information and/or services from us relating to our home and/or commercial contracting services (“Services”).
  • 19. INDEMNIFICATION
    You agree to defend, indemnify, and hold us harmless, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Agreement or your use of the Sites, including, but not limited to, any use of the Sites’ content, services, and products other than as expressly authorized in this Agreement or your use of any information obtained from the Sites.
  • 16. GEOGRAPHIC RESTRICTIONS
    We are based in the province of Québec in Canada. We provide the Sites for use only by persons located in Canada. We make no claims that the Sites or any of their content is accessible or appropriate outside of Canada. If you access the Sites from outside Canada, you do so on your own initiative and are responsible for compliance with local laws.
  • 24. YOUR COMMENTS AND CONCERNS
    The Sites are operated by PURLIFT INC, 2101 Rue Halpern, Saint-Laurent, QC, H4S 1S3. Feedback, comments, requests for technical support, and other communications relating to the Sites should be directed to: PURLIFT INC, 2101 Rue Halpern, Saint-Laurent, QC, H4S 1S3.
  • 21. GOVERNING LAW AND JURISDICTION
    All matters relating to the Sites and this Agreement and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the province of Québec without giving effect to any choice or conflict of law provision or rule (whether of the province of Québec or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, this Agreement or the Sites shall be instituted exclusively in the federal courts of Canada or the courts of the province of Québec. We retain the right to bring any suit, action, or proceeding against you for breach of this Agreement in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
  • 4. RESERVATION OF RIGHTS
    You acknowledge and agree that the Sites are provided under license, and not sold, to you. You do not acquire any ownership interest in the Sites under this Agreement, or any other rights thereto other than to use the Sites in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. We and our licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Sites, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
  • 15. LINKS FROM THE SITES
    If the Sites contain links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. You access any of the third-party websites or apps linked to the Sites entirely at your own risk and subject to their terms and conditions of use.
  • 14. LINKING TO THE SITES AND SOCIAL MEDIA FEATURES
    You may link to our Sites, provided you do so in a way that is fair and legal, does not damage our reputation or take advantage of it, and does not suggest any form of association, approval, or endorsement on our part without our express written consent. The Sites may, from time to time, provide certain social media features that enable you to: Link from your own or certain third-party websites or apps to certain content in the Sites; Send emails or other communications with certain content, or links to certain content, in the Sites; Cause limited portions of content in the Sites to be displayed or appear to be displayed on your own or certain third-party websites or apps. You may use these features solely as they are provided by us and solely in accordance with any additional terms and conditions that we provide with respect to such features. Any other linking activity or use of social media features without prior written permission from us is strictly prohibited. The website or app from which you are linking, or on which you make certain content accessible, must comply in all respects with the Prohibited Uses set out above in the “Prohibited Uses” section of this Agreement. You agree to cooperate with us in immediately stopping any unauthorized framing or linking. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.
  • 8. TRADEMARKS
    PURLIFT INC and all related names, logos, product and service names, designs, and slogans are trademarks of PURLIFT INC or our affiliates or licensors (referred to here as “Our Marks”). We may provide you with Our Marks for the sole purpose of identifying yourself as a purveyor or distributor of our branded products or services on your website, social media, and print media. You must not use Our Marks for any other purpose without our prior written permission. All other names, logos, product and service names, designs, and slogans in the Sites are the trademarks of their respective owners.
  • 3. LIMITED LICENSE GRANT
    Subject to the terms of this Agreement, we grant you a limited, non-exclusive, and non transferable license to: (a) download, install, and use any aspect or content of the Sites on a mobile device or personal computer owned or otherwise controlled by you ("Your Device") strictly in accordance with our documentation; and (b) access, stream, download, and use on Your Device the content and services made available in or otherwise accessible through the Sites, strictly in accordance with this Agreement.
  • 10. OUR COMMUNICATIONS WITH YOU
    By entering into this Agreement, including by using the Sites, you agree to receive communications from us, including via e-mail, calls, and push notifications, subject to the provisions of our Privacy Policy. Communications from us may include but are not limited to: operational communications concerning your User account or use of the Sites, updates concerning new and existing features on the Sites, communications concerning promotions run by us or our third-party partners, and news concerning us and industry developments.
  • 17. DISCLAIMER OF WARRANTIES
    No Warranties TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THEM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THEM, OR ON ANY WEBSITE OR APP LINKED TO THEM. YOUR USE OF THE SITES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THEM IS AT YOUR OWN RISK. THE SITES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WE NOR ANY PERSON ASSOCIATED WITH US MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITES. WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT SITES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THEM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITES OR THE SERVERS THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THEM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Acts of Others Under no circumstances, including termination or cancellation of your use of the Sites, will we be liable for any losses related to actions of other Users.
  • 13. CHANGES AND UPDATES TO THE SITES
    We may from time to time in our sole discretion develop and provide updates to the Sites, which may include content updates, upgrades, bug fixes, patches, error corrections, and/or new features (together, including related documentation, "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality.
  • 2. CHANGES TO THIS AGREEMENT
    We may revise and update the terms of this Agreement from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Sites thereafter. Your continued use of the Sites following the posting of revised Terms of Use means that you accept and agree to the changes.
  • 12. PROHIBITED USES
    You may use the Sites only for lawful purposes and in accordance with this Agreement. In connection with your use of the Sites, you acknowledge that you will not: violate in any way any federal, provincial, local, or international law or regulation; post, send, solicit, or obtain anything defamatory, fraudulent, violent, threatening, pornographic, racist, hateful, or otherwise objectionable in our sole opinion; impersonate any individual or entity, or infringe any person’s intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights; engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Sites, or which, as determined by us, may harm us or our Users, or expose us or them to liability or reputational harm; transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation; hack or compromise in any way the integrity and security of the Sites or the computers or devices of any of our Users; “frame” or “mirror” any part of the Sites, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Sites; rent, lease, lend, sell, redistribute, license or sublicense the Sites; use any robot, spider, or other automatic means to access the Sites; use any manual process to monitor or copy any of the material in the Sites or for any other unauthorized purpose without our prior written consent; allow any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful, to be introduced in to the Sites; attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Sites, the servers on which they operate, or any server, computer, or database to which the Sites are connected; if applicable, transfer or sell your User account, password and/or identification to any other party; or cause any person to engage in the foregoing prohibited activities.
  • 9. YOUR INFORMATION
    “Your Information” is any information that you provide, publish, or post to or through the Sites (including, for example, customer reviews, photographs, feedback, testimonials, and if ever applicable, any profile or User account information that you provide). Our collection and use of personal information in connection with the Sites are as provided in our Privacy Policy, which is part of this Agreement. You agree to provide and maintain accurate, current and complete information and that we may rely on Your Information as accurate, current and complete. To enable us to use Your Information for the purposes described in the Privacy Policy and this Agreement, you grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable (through multiple tiers) right and license to exercise the copyright, publicity, and database rights you have in your Information, and to use, copy, perform, display and distribute Your Information to prepare derivative works, or incorporate into other works, Your Information, in any media now known or not currently known.
  • 7. INTELLECTUAL PROPERTY RIGHTS
    All contents, features, and functionality of the Sites (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
  • 6. PAYMENT AND REFUND POLICY
    Within the context of your use of the Sites or within the terms and conditions of your Customer Agreement, if applicable, we will separately communicate to you the terms of payment (including any cancelation and refund policies). You agree that such terms are hereby incorporated into this Agreement as is fully stated herein. All prices that we publish or otherwise communicate to you are denominated in Canadian dollars unless we state differently.
  • 5. ELIGIBILITY, ACCESS, AND SECURITY
    We reserve the right to withdraw or amend the Sites, and any service or material that we provide through the Sites, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Sites is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of the Sites to Users. If you choose, or are provided with, a User name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You agree to notify us immediately of any unauthorized access to or use of your User name or password or any other breach of security.
  • 11. PURLIFT INC SMS TERMS AND CONDITIONS
    Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include marketing and informational texts, such as responses to your requests for information on the Services or for a quote, contact from our contractors, appointment reminders, account status reminders, alerts, and/or marketing information about promotions, prices, new products and services. Message frequency will vary. Opt-out: To opt-out of text messages reply STOP at any time. You may also withdraw your Consent by writing to us at the address listed below under Your Comments and Concerns. Any withdrawal of your Consent will not apply to any electronic communication(s) previously sent or in process. Your withdrawal will become effective only after we have had a reasonable time to process your withdrawal request. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from our Contact Form. Costs: Message and data rates may apply for any text messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider. Privacy: If you have any questions regarding privacy, please read our privacy policy.
  • 18. LIMITATION OF LIABILITY
    TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITES, ANY WEBSITES OR APPS LINKED TO THEM, ANY CONTENT ON THE SITES OR ON SUCH OTHER LINKED WEBSITES OR APPS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
  • 22. WAIVER AND SEVERABILITY
    No waiver by us of any term or condition set out in this Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure on our part to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of this Agreement will continue in full force and effect.
  • 20. TERM AND TERMINATION
    The term of this Agreement commences when you access, download, or install any aspect or content of the Sites. The term will continue in effect until terminated by you or us as set forth in this section. You may terminate this Agreement by ceasing any and all access to the Sites and by deleting any and all aspects or content of the Sites and all copies thereof from Your Device. We may terminate this Agreement at any time without notice, with or without cause. Upon termination: except as provided in the sections of this Agreement captioned “Changes to this Agreement”, “Reservation of Rights”, “Intellectual Property Rights”, “Trademarks”, “Your Information”, “Our Communications with You”, “Prohibited Uses”, “Disclaimer of Warranties”, “Limitation of Liability”, “Indemnification”, “Term and Termination”, “Governing Law and Jurisdiction”, “Waiver and Severability”, and “Entire Agreement”, which shall survive any expiration or termination of this Agreement, all rights granted to you under this Agreement will also terminate; and you must cease all use of the Sites and delete all copies of any and all aspects or content of the Sites. Termination will not limit any of our rights or remedies at law or in equity.
  • 2. INFORMATION WE COLLECT FROM YOU
    2.1. Generally. Most of the information we collect from you is derived from your voluntarily submitting the information to us in order to receive our Services or the functionality of our Sites. We collect personal information about you directly from you, from third parties, and automatically through your use of our Sites and use of our Services. For the purposes of this Privacy Policy, “personal information” means any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, by reference to an identifier such as a name, an email address, an identification number, location data, online or personal device identifier, or to one of more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person, including for example face data. 2.2. Information we collect directly from you. The personal information we collect from you depends on how you use our Sites or Services. For example, without limitation, we may collect the following information from you in connection with the Services: Personal Contact Information. Contact information such as your first name, last name, phone or mobile number, home and/or mailing address, and email address. Property Information. Information associated with the specific Services you need such as home or commercial property repair details, budget, background details about your property including address. We will not post the address of your property on our Sites without your consent. Commercial property Contacts. For prospective business customers, we need to collect the name and contact information of the property manager and/or owner of the commercial property and their respective business titles. Payment Information. For customers, we will need to collect your payment information such as credit card information or other billing details. If we collect such information online, it will be through a third-party payment processor who will have the duty to securely store such information. Feedback and Photos/Videos. Customer property photos, testimonials (written or video), and reviews which may be posted on our Sites only with your consent. Other Communications. When you communicate with us in person, over the telephone, by regular mail, e-mail, or through any interactive or automated chat or customer support feature through our Sites, we collect whatever contact information and comments you may communicate to us. We may collect the above information when you a) seek information about our Services using our web-based forms that you complete or partially complete; b) when you contact us directly to inquire about our Services; c) when you book an appointment; d) when you provide responses to surveys/questionnaires; or e) sign up for discounts and promotional offerings, including our customer referral program. For job applicants who apply for a job with us on our Sites or on our partners’ third-party websites, the following information may be collected: Personal Contact information. Contact information such as your first name, last name, phone or mobile number, address, and email address. Resume and Job Application materials. Resume, cover letter, employment and education background, references, information about your suitability/qualifications for a job. You may be asked questions about your gender, race/ethnic origin, and disabilities for purposes of monitoring equal opportunity compliance. We may inquire about criminal records, where permitted or required by applicable law. If you provide us with the personal information of a third-party reference, it is your obligation to ensure you have obtained consent from such third party prior to providing the information to us. The applicable privacy practices set forth in this Policy shall apply to our collection and handling of your personal information we collect from our Sites directly or receive indirectly from our partners. Your Telecommunications with Us May be Recorded: In order to facilitate the Services we provide to you, we may track and record your telephone or cellular communications with us when you use the contact information provided on our Sites. If you do not wish to be recorded, then you should not contact us by phone or mobile device. 2.3. Information we collect from other websites such as social networking sites. You may sign up for a promotional opportunity for our Services through a third-party website or social media platform (such as Facebook) and that third party may collect personal information from you such as your name, email address, profile picture, which we may have access to subject to the options and preferences that you have selected pursuant to your agreements with such third parties. We store the information that we receive from such websites with other information that we collect from you or receive about you. Any third-party social networking site controls the information that it collects from you or receives about you. We have no control over how a third-party site uses or discloses the personal information it collects about you and you should consult their privacy policy for more information about their practices. 2.4. Information We Collect Automatically. When you visit our Sites, we may automatically collect the following information from you by using cookies, gifs, web beacons and other similar tracking technologies: domain name, IP (“Internet protocol”) address, web browser and/or device type, the web pages or sites visited just before or just after visiting our Sites, the pages or other content you view or interact with, the dates and times of the visit and the type of access to our Sites. This is data that Google, Facebook, and other third-party website service providers and advertising providers supply. We may also use technology to collect and track information regarding your interaction with email messages, such as whether you open, click on, or forward a message. Profiling/personalization. Subject to your choices and the exercise of your opt-out rights as described throughout this Privacy Policy, we may also create aggregate and statistical information based on your personal information for the purpose of targeted direct marketing and to improve our products or services. This profiling and/or personalization of your data includes automated processing of your personal information for evaluating, analyzing or predicting your personal preferences or interests in order to, for example, send you marketing messages concerning products or services best suitable for you. See Section 3.c. Marketing Communication for more information. Please see our Cookie Notice for more details on our use of tracking technologies and your options for managing those technologies.
  • 4. OUR HANDLING OF PERSONAL INFORMATION: ACCURACY, PROTECTION, MINIMIZATION, AND RETENTION
    4.1. Accuracy. We take reasonable steps, as feasible, to ensure the personal information you provide us is accurate and up-to-date and to delete known out-of-date or otherwise incorrect or unnecessary personal information. We are not in control of information you or others store directly on our Sites and thus have no obligation to monitor, correct or block such information until we are made aware of a need to act. You may contact us as set forth in YOUR RIGHTS and HOW TO CONTACT US below to request corrections to your personal information. 4.2. Protection. We implement appropriate technical and organizational security measures to prevent and minimize risks associated with providing and processing personal information. We will notify you and take prompt action designed to prevent or stop any known unauthorized access, loss, or disclosure of your personal information. Such security measures include, as appropriate, the use of firewalls, secure server facilities, encryption, access rights management systems and processes, reliance on well-known industry-standard processors, training of our personnel, and other necessary measures to provide appropriate protection for your personal information against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction of your personal information. If a particular part of our Site supports on-line transactions, we will use an industry standard security measure, such as the one available through "Secure Sockets Layer" ("SSL"), to protect the confidentiality and security of online transactions. Be advised that no security system can be guaranteed to secure data, however. You should always use appropriate self-protection measures and practice safe browsing on all websites. 4.3. Storage, Minimization, and Retention. We will retain personal information to the extent such retention is adequate, relevant and limited to what is necessary for the purposes for which they are processed. In particular, we shall not retain personal information for any longer than necessary for the purposes of performing the processing outlined in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
  • 9. HOW TO CONTACT US
    To exercise any rights described in this Privacy Policy or for answers to any questions about the collection, processing and/or use of your personal information or to exercise your rights please contact us through our Contact form or by mailing us at: PURLIFT INC 2101 Rue Halpern Saint-Laurent, QC H4S 1S3
  • 1. SCOPE OF PRIVACY POLICY
    This Privacy Policy (the “Policy”) describes how PURLIFT INC and our affiliated companies (hereinafter "our" or " us" or " we") collects, uses and discloses personal information that we obtain about you when you access or use our online and/or mobile website at purlift.com (collectively, the "Sites"). This Privacy Policy is part of our Terms of Use that govern your use of the Sites. Unless we say otherwise, the terms in this Privacy Policy have the same meaning as they do in our Terms of Use. Our Privacy Policy is intended to provide you with a clear explanation of how we will collect and use your personal information. For purposes of this policy, when we say “you” we mean a visitor who accesses our Sites or uses our Sites to obtain information and/or services from us relating to our home and/or commercial contracting services (“Services”). Please read this Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. By accessing or using our Sites in any way, such as browsing or interacting with them, you acknowledge that you have read, understood and agree to be bound by the terms and conditions set forth in this Privacy Policy, and consent to our collection and use of your personal information as described below. If you do not agree with this Privacy Policy, your option is simply not to use these Sites. Where appropriate and required by law, we will also obtain additional consent by opt in mechanisms such as ticking a box stating your consent, choosing technical settings for a service or website, or other statements or conduct indicating your acceptance of the particular information processing in question. For your rights with respect to cookies, see our Cookie Notice, which forms an integral part of this Privacy Policy. Our Sites may contain links to other websites. The information practices or the content of such other websites is governed by the privacy statements of such other websites. We encourage you to review the privacy statements of the other websites to understand their information practices.
  • 8. CHANGES TO THIS PRIVACY POLICY
    We may amend this Privacy Policy at any time with effect for the future. Please review the "Last Updated" date at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the date indicated above. By using the Sites or providing information to us following such changes, you will have accepted the amended Privacy Policy. If we are going to use personal information collected through the Sites in a manner materially different from that stated at the time of collection, then we will notify you via email and/or by posting a notice on our Sites and/or your account page (if applicable) or by other means as required by law.
  • 7. MARKETING AND INFORMATION CELLULAR TEXT MESSAGES AND TELEPHONE COMMUNICATIONS
    By submitting your telephone number on any of our Sites, you expressly consent (opt-in) to receiving marketing and informational texts and calls, including without limitation auto-dialed or pre-recorded messages, to the telephone numbers that you provide, including any mobile telephone number, by us (or on behalf of us). We will not share your mobile phone number with third-parties unaffiliated with PURLIFT INC or not working on our behalf for our legitimate business purposes. Your SMS consent and phone number will not be sold, shared, or disclosed to any third party for marketing purposes. You acknowledge and agree that your consent is being provided in connection with the Telephone Consumer Protection Act and that you and we both intend that your consent be interpreted as liberally and broadly as possible thereunder to validate our ability to conduct business with you via telephone/mobile/cellular device. Such messages may include responses to your requests for information on the Services or for a quote, contact from our contractors, appointment reminders, account status reminders, alerts, and/or marketing information about promotions, prices, new products and services. We also may provide you with other opportunities to opt-in to receiving such text messages on the mobile phone number(s) you have shared with us. We will not contact you via text messages or alerts for marketing purposes without your prior affirmative consent. You do not have to opt-in to text messages and alerts to use the Services, to receive a quote or to make an appointment. If you opt-in, standard messaging and data rates may apply. Message frequency may vary. You can always opt-out of text messages from us by replying STOP at any time. For assistance, text HELP or visit our website. You can adjust the settings on your mobile device to turn off push notifications. You may also withdraw your Consent by writing to us at the address listed below in the HOW TO CONTACT US section below. Any withdrawal of your Consent will not apply to any electronic communication(s) previously sent or in process. Your withdrawal will become effective only after we have had a reasonable time to process your withdrawal request.
  • 6. YOUR RIGHTS
    Subject to applicable exceptions and depending on where you are located, you may have the right under applicable privacy and data protection laws to request, as it relates to your personal information: Access; Correction; Deletion; restriction of our processing; objection to our processing; or a copy for data portability. We may need to verify your identity before we can act on your request. In some jurisdictions, you can designate an authorized agent to make a request on your behalf. Please provide the agent with written permission, signed by you, for the agent to submit with the request. We may contact you to verify your identity and the authorized agent’s permission before we can act on your request. Please note that we may reject or decline requests, or limit the information we provide access to, if we determine it could risk the privacy of others, or if unreasonable or repetitive, or if it would require disproportionate effort, or for which a response is not otherwise required by local law. As permitted by law, we may charge a reasonable fee in connection with responding in certain circumstances (such as if your request is frivolous/vexatious, repetitive, or excessive) , but we do not charge for lodging a request. If you would like to make a request, please use the contact information listed below in the HOW TO CONTACT US section of this Privacy Policy. We will respond to your request in a timing and manner consistent with applicable laws. Please understand that we cannot delete personal information in certain circumstances, such as where retention is required for our legitimate business or recordkeeping purposes, to fulfill a transaction you initiated prior to your request, or otherwise required by law (such as for fraud prevention or legal compliance). Please note that we will not unlawfully discriminate against you for exercising your privacy rights. You may at any time withdraw your consent to our use of your personal information in connection with cookies and related tracking technologies, as instructed in our Cookie Notice, as provided in your account settings (if applicable), or by contacting us as indicated in our HOW TO CONTACT US section below, as applicable. We will comply with your request as soon as reasonably practicable, and in accordance with applicable law. You may opt out of any marketing mailings or newsletters you receive from us or our third parties by following the “Unsubscribe” instructions that are contained within those marketing communications. Alternatively, you may email us as provided below in our HOW TO CONTACT US section and ask that you be removed from further communications and describe which communications you no longer wish to receive.
  • 5. DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES
    We may contract with third-party vendors and suppliers to perform certain functions on our behalf or to enhance our existing product and service offerings, for instance, to help with hosting and storage of these Sites, tracking Sites use, managing job applications and marketing and communications. Such third-party contracts will obligate such third parties to safeguard personal information consistent with this Privacy Policy and applicable law. Upon knowledge that a third party is using or disclosing personal information contrary to this Privacy Policy or applicable law, we will take reasonable steps to prevent or stop the use or disclosure. Billing Information. We may use third-party applications to process your payments. If so, when you enter payment information through the Sites, you do so through an interface owned and operated by our payment processing vendor, to which you will be redirected automatically from our Sites. These third parties will have access to personal information only to the extent necessary for them to perform their services on our behalf and will have the obligation to store your information securely. Publicly Displayed Posting. Any personal information that you post, or that you consent for us to post, publicly on our Sites including your photos, reviews and comments will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached or archived pages of our Sites, or if users have copied or saved that information. If you consent, we may post your testimonial or review on our Sites. If you wish to update or delete your testimonial, you may contact us as indicated below in YOUR RIGHTS and HOW TO CONTACT US. Job Applications. We will limit access to such personal information to personnel and our affiliates that need to know the information for the purposes described in this Policy, including personnel in the recruiting, human resources, legal, information technology, and the department responsible for the position for which you are applying. We may share personal information with approved third-party service providers for assistance with processing your application or for background investigations. For instance, we may use third-party employment-related search engines to post job openings and to collect job applications on our behalf on their website. Your submission of personal information on these third-party websites shall be governed by the privacy policies of those third-party websites. Upon our receipt of your personal information from these third parties, we will use your personal information as described in this Policy. Marketing and Advertising. We do not share personal information with third parties for their marketing purposes. We may share non-personal information such as usage and visit data, along with potentially personal information such as IP Addresses to third-party partners who can help us understand the usage patterns for our Sites. Such results will be in anonymous and aggregate form and will be only used for our marketing purposes or to help improve our Services. More information as to the usage of this type of data and your opt-out rights, if applicable, can be found in our Cookie Notice. In addition, we may partner with third parties to display advertising on our behalf. Our third-party partners may use technologies such as cookies to gather information about your activities on these Sites and other sites in order to provide you advertising based upon your browsing activities and interests. More information as to the usage of this type of data and your opt-out rights, if applicable, can be found in our Cookie Notice. Legally Required. We will disclose your information including your personal information where required by law, (e.g., court order or subpoena), or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement; to protect the security and integrity of our Sites or Services; or to enforce or protect or rights or the rights of our users or others. Affiliates and Corporate Successors. You agree we may disclose your information including your personal information to our affiliate companies who will abide by the requirements of this Policy including processing your data only for an acceptable reason provided in this Policy. In connection with a corporate change such as a merger or reorganization, your information may also be transferred for use in connection with such corporate change subject to the receiving party agreeing to respect your personal information consistent with this Privacy Policy. Any corporate change will be posted on our Sites.
  • 3. OUR USE OF YOUR PERSONAL INFORMATION
    3.1. To Provide the Services to You. We use the personal information that you provide us in order to a) facilitate the Services you requested, b) send you emails about your account and promotional offerings if consented to and/or with the right to opt out; c) maintain and support the Sites including ensuring the functionality and security of our Services; d) track compliance with our Sites requirements; and e) to respond to your inquiries. We may also gather research information as to your use and need for our Sites and/or Services. 3.2. Develop and Enhance our Services. We may collect and use your personal information to help us develop and enhance our Services. Typically, however, we only use aggregate and statistical information in the development of our products and services, and not data directly identifiable to you. We may also process and use your personal information to personalize our offerings and to provide you with service more relevant to you, for example, to make recommendations and to display customized content and advertising. We may combine personal information collected in connection with your use of a particular service with other personal information we may hold about you, except where such personal information was collected for a different purpose. View our Cookie Notice for more details. 3.3. Marketing Communication. We may use your personal information in order to communicate with you about our services you are using such as customer satisfaction inquiries. In accordance with applicable laws, we may use your personal information for personalized marketing or research purposes such as to conduct market research or to tell you about our services or promotions to you. We will permit you the right to opt out of these communications consistent with applicable law. You may contact us at any time to opt out of the use of your personal information for marketing purposes, as further described in YOUR RIGHTS and HOW TO CONTACT US. 3.4. Processing your Job Application. We will use the personal information you supply us in connection with a job application to process your application, assess your qualifications for a job, to communicate with you about your application and the job posting, set up meetings with you, conduct reference checks, and overall, to manage our prospective contractual relationship with you. We also may use your personal information to comply with or monitor compliance with applicable law or regulations as required by law; to conduct background checks if we offer you a position subject to your knowledge and consent, and for other necessary administrative purposes such as aggregate management reporting, training, and to generally conduct our business. If you become an employee, your application materials will become part of your employee file and used for other employment-related purposes. Where the processing of your personal information is based on consent, you may withdraw your consent at any time under YOUR RIGHTS and HOW TO CONTACT US, subject to any legal or contractual restrictions.
  • USING COOKIES WITH YOUR CONSENT
    Your continued use of our Sites signifies your consent to the described cookie practices contained in this Notice. In addition, you have the option to withdraw your cookie consent(s) by managing your cookie settings as set forth below or by contacting us as described in our Privacy Policy.
  • CHANGES TO THIS COOKIE NOTICE
    We may update this Cookie Notice from time to time in order to reflect changes to the cookies we use or for other technical, operational or legal reasons. Please re-visit this Cookie Notice regularly to stay informed about our use of cookies. If required by applicable law, we will give you notice of material or substantive changes to this Cookie Notice. The date at the top of the Cookie Notice indicates when it was last updated. If you have any questions about this Cookie Notice, you can contact us using the contact information provided in our Privacy Policy
  • MANAGING YOUR COOKIE SETTINGS
    One way to manage cookies, across all websites and not just ours, is through the settings of your Internet browser(s). There is a simple procedure in most browsers that allows you to decline the use of cookies. Because strictly necessary cookies are essential to deliver our Sites and Services, you cannot refuse them. Most browsers are set up to accept cookies as the default. You can modify your settings to generally refuse cookies, to delete cookies that have already been placed on your device, or to warn you before a cookie is placed. You need to ensure that each browser on each device (e.g., computer, smartphone, tablet) is modified to reflect your cookie preferences. Please refer to your browser instructions or to www.aboutcookies.org or www.allaboutcookies.org to learn more about how to adjust or modify your browser settings. If you choose to reject cookies, you may still use our Sites and access our Services, but functionality and performance could be restricted. Below are links to the cookie controls for some of the more common web browsers: Internet Explorer Mozilla Firefox Google Chrome Opera Safari Flash cookies Apple Android If your browser is not listed above, we suggest that you either look in your browser's help setting or search for “cookies” together with your browser name on the Internet. Disabling Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/. For businesses who participate in the Network Advertising Initiative or the Digital Advertising Alliance, you may visit their opt-out pages to learn more about how to opt out of receiving web-based personalized ads. Google AdWords Cookies Opt-out: See https://adssettings.google.com/ for more information. Google Analytics. As mentioned above, we use a tool called “Google Analytics” to collect information on your use of the Sites. We use the information we get from Google Analytics to improve the Sites. In order to collect this information, Google Analytics may set cookies on your web browser or mobile device or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the Sites or to another application which partners with Google is restricted by the Google Analytics Terms of Service, the Google Privacy Policy , and Tracking Technologies Policy. Please review those policies for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. If you have inquiries and need more information, please review our Privacy Policy or by mailing us at: PURLIFT INC 2101 Rue Halpern Saint-Laurent, QC, H4S 1S3
  • INTRODUCTION
    This Cookie Notice (“Notice”), as part of our Privacy Policy, explains how we uses cookies and similar technologies when you visit our Sites, receive marketing emails, or use our Services. We use cookies mainly to improve and analyze your experience on our Sites and for marketing purposes.
  • WHAT KIND OF COOKIES DO WE USE?
    We use first-party and third-party cookies for several reasons based on the type of cookies. There are two kinds of cookies: “session” and “persistent.” Session cookies are temporary cookies that last only until you close the browser. Persistent cookies remain on your hard drive or device until you erase them or they expire. Both session and persistent cookies may be used in connection with the Sites. Cookies can be classified into the following groups: Strictly Necessary or Essential Cookies These cookies are required for technical reasons for our Sites to operate, e.g. for log-in and to access secure areas. These cookies enable you to use the Sites and their features and are important tools used to operate and maintain security protections of our Sites. Except as indicated otherwise in this Cookie Notice, the cookies used by us are essential for the functioning and performance of our Sites, will be deleted from your device once your browser-session has ended (session cookies). We will not use the information stored in essential cookies for any other purpose than as strictly necessary to provide you with the services and functionalities requested. Essential Cookies cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the Sites will not then work. These cookies do not store personal data. Tracking/Performance/Analytic Cookies Analytic cookies help us understand how individuals use and interact with our Sites, electronic communications, and Services. These cookies collect information as to which pages visitors go to most often, what region visitors are in, and what device they use. This data is aggregated and therefore anonymous and allows us to improve our website performance. We use third-party analytic cookies from Google Analytics, the web analytics service provided by Google, Inc. Preference/Functionality cookies Functionality cookies allow the website to remember choices made by visitors (such as username, language, or region) and provide enhanced and more personalized features. They may be set by us or by third party providers whose services we have added to our pages. These cookies are not essential for using and navigating the website, but without them certain functionality may be unavailable. If you do not allow these cookies, then some or all of these services may not function properly. Advertising/Targeting Cookies These are cookies used to deliver advertisements relevant to you and your interests. These cookies may include remarketing/retargeting cookies, which remember that you visited our Sites after you leave and share that information with third-party vendors such as Facebook and Google. They do not store directly personal data but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will still see advertising but they may not be relevant to you. In addition to the above cookies, our Sites may use social media buttons, such as a Facebook or Twitter “share” or “like” buttons. These features may collect your IP address and page you are visiting on our Sites, and they set a cookie to enable the feature to function properly. You may be given the option by using these buttons to post information about your activities on our Sites to a profile page of yours. Your interactions with these features are governed by the privacy policy of the company providing the relevant social media buttons.
  • WHAT ARE COOKIES?
    Cookies are small data files that your browser places on your computer or device when you visit a website for recordkeeping and other purposes. If your browser is set to accept cookies, then your browser adds the text in a small file. The cookie is used to save information about the interaction between you and the website, such as login credentials, preferences, and any work in progress. Cookies allow the Sites to remember important information that will make your use of the Sites more convenient. The cookie file is automatically stored by your browser (e.g., Internet Explorer or Chrome) on the local hard drive or web-browsing device, to be later retrieved by the website on your next visit. Cookies are widely used by companies in order to make their websites or services function, to enhance efficiency, and to obtain reporting information. Cookies can help a website provide a more user-friendly experience. Without them, you and we (as the service provider) would have no history of your web sessions and you would have to enter your information over and over. The cookies themselves cannot collect any information stored on your computer or your files. Cookies set by us, as the website operator are called “first-party cookies.” Cookies set by parties other than the website operator are called “third-party cookies.” Third-party cookies enable websites to provide third-party features or functionality (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites. Third parties’ use of cookies is subject to their own privacy policies.
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